Your family's information, handled with care.

Through our contact form, care request form, phone calls, and emails, we may collect:

• Your contact details — name, relationship to your loved one, phone number, and email.
• Your loved one's details — name, age, and the address where care is needed.
• Care details — living situation, health conditions or diagnoses, mobility, the services you're interested in, schedule, and start date.
• Payment and insurance details — how care will be paid for, your long‑term care insurance carrier, and policy number.
• Anything else you choose to tell us in a message or notes field.

We don't use your form details for advertising.

We use this information only to respond to you and to plan and coordinate care — for example, to call you back, prepare for your free in‑person consultation, match a caregiver, build a written care plan, schedule visits, and help verify long‑term care insurance benefits and file paperwork when you ask us to.

• Our care team — the coordinator and caregivers working with your family see what they need to provide care.
• Your insurance carrier — only when you ask us to help with a long‑term care claim.
• Others you authorize — such as family members or your loved one's care team, as appropriate and with permission.
• Service providers — trusted companies that host this website and deliver our email, who process information only on our behalf.
• When required by law — for example, to respond to a valid legal request or a state regulator.

We never sell or rent your personal information.

If you become a client, we keep care records for as long as you receive services and afterward for as long as Florida regulations and our business records require. If you only send an inquiry and don't begin care, we keep it only as long as it's useful to follow up, then delete it. You can ask us to delete it sooner at any time.

Form submissions travel over an encrypted connection and are emailed directly to our office. Access is limited to the people who need it to coordinate care, and our caregivers are trained to keep every client record confidential.

• Ask what information we have about you or your loved one.
• Ask us to correct anything that's wrong.
• Ask us to delete your information, unless we're required to keep it.
• Unsubscribe from any email we send using the link in that email.

Email amelia@wellnesspowerteam.com or call (941) 949‑7473. We'll confirm who you are and respond promptly.

We may update this policy from time to time; the date at the top shows the latest version. Questions about our services? Visit our FAQ.